Shipping
How much are the shipping costs?
From the checkout page, the system will present the accurate shipping fees, depending on the quantity of items in the order and the distance from your address to the nearest warehouse/s with the desired goods.
Are there import costs?
- If you are ordering from within Australia, Canada, China, Mexico, European Union countries, South Korea, UK or USA, then your order will not be charged any import costs.
- If you are ordering from outside of these countries, then import costs may apply.
- The import costs will be calculated and charged when package reaches your country's customs. We aim to email you the soonest time, about the import costs and how you should pay for it.
- Returns, refunds, and exchanges are not allowed just because there are import costs.
How long should I wait for my order?
- You have up to 24 hours, from the time the order was placed, to make any changes or cancel your order. Please contact us at contact@trulyfulfilledlife.com for any such changes or requests.
- We need up to 5 business days to prepare your order.
- Standard shipping time within Australia, Canada, China, Mexico, European Union countries, South Korea, UK & USA is up to 5 business days.
- Economy shipping time within USA is up to 8 business days.
- Standard shipping time outside of those countries is up to 30 business days.
- Business days exclude Saturdays, Sundays & holidays.
Possible delivery delays may occur due to factors within and beyond
our control, such as natural disasters, organized crime, and government
restrictions. However, we are committed to finding solutions to issues
that we do have control over and will keep you updated via email with
new estimated delivery dates.
Where are the items shipping from?
- Items can be shipped from Australia, Canada, China, Mexico, some European Union countries, South Korea, UK or USA.
Click here for further details about shipping
Personalization Requests
Other materials, quality (such as fabric thickness), colours, sizes, print areas, and printing techniques (such as embroidery), may be available upon request. Get in touch at contact@trulyfulfilledlife.com, and we'll do our best to meet your needs!
Volume Pricing for Bulk Orders
If you want to support us by purchasing our products with the prices displayed, then we are grateful!
But if you need to stick to a certain budget, then please contact us at contact@trulyfulfilledlife.com, and together, let's find the right price for you, while keeping the high-quality products that you need!
Returns & Refunds
When should we request for returns & refunds?
1. In cases where the product received varies significantly from the one that was ordered, such as receiving a shirt instead of a mug.
2. If the product is damaged or broken upon receipt. Please remember that packages are designed to safeguard the products, so it's acceptable if a package arrives slightly damaged, as long as the product remains undamaged.
3. Should your purchase fail to reach you within a 14-day period from the order date, despite the estimated delivery time-frame shown at checkout.
Further details can be found here.
Terms of Service
Who is ultimately responsible, to whatever happens to me, while using your products, services or website?
Only you, nobody else. To lead a truly fulfilling life, it's essential to take responsibility for everything that occurs in your life, regardless of our products or website. Blaming, waiting for others' solutions, or feeling entitled will not resolve your issues or bring you peace. Being responsible will.
Let us all embrace accountability for our actions and their outcomes to lead truly fulfilling lives.
Further details can be found here.
Feedback & Reviews
Do you wish to share constructive feedback about our products & services? Get in touch with us at contact@trulyfulfilledlife.com, or easily fill out our survey form here. We appreciate your insights. We continue to improve our products & services, so we can serve you better!